Contact Information

Last updated: July 2026

At LiVelle, we value every customer and are committed to providing friendly, personal, and professional service. If you have any questions, concerns, or require assistance, we'd love to hear from you.

Business Information

Business Name: LiVelle
Business Type: Online Retail Store
Location: Cape Town, Western Cape, South Africa

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Contact Details

♡ Email: hello@livelle.co.za
♡ WhatsApp: 083 250 8888

We aim to respond to all enquiries within 1–2 business days.

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Customer Support Hours

Our customer support team is available during the following hours:

Monday – Friday: 09:00 – 17:00
Saturday: 09:00 – 13:00
Sunday & Public Holidays: Closed

Messages received outside of business hours will be responded to as soon as possible during our next business day.

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Online Store

LiVelle operates exclusively as an online business and currently does not offer in-person shopping or customer collections.

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General Enquiries

For assistance regarding:

• Orders and deliveries
• Returns and refunds
• Product information
• Collaborations and partnerships
• General questions

Please contact us via email or WhatsApp, and we'll be happy to assist.

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Thank you for supporting small, supporting local, and allowing LiVelle to be part of your everyday moments. ♡